What are the benefits of shipping with Iron Peak Solutions?
At Iron Peak, we prioritize the well-being of your cargo. Each and every customer we serve receives unwavering dedication and respect, ensuring you feel genuinely cared for. Our commitment extends beyond normal business hours, as our phones are accessible 24/7/365. We persevere even in challenging situations, refusing to give up. When you choose Iron Peak, you can trust that a team of exceptionally skilled professionals is working tirelessly to ensure your shipment is handled with utmost care and efficiency.
What states do Iron Peak Solutions operate in?
Iron Peak Solutions operates throughout the entirety of the United States, with the exception of Hawaii. Our fleet of trucks is capable of operating in every corner of the continental US, from Portland, Oregon to Portland, Maine.
Do you have packaging guidelines or requirements?
It is essential that all products are packaged according to industry shipping standards. The majority of our freight is transported on pallets and skids or securely loaded onto an open deck, using the appropriate securement devices to ensure proper stability and safety during transit.
How do I book my first load?
To initiate the process, kindly complete the “Request a Quote” form on our website or send an email to [email protected], providing a concise description of the items requiring transportation. Following that, one of our brokers will promptly contact you to proceed further.
How quickly can I get a quote?
You can expect to receive a quote within minutes of submitting your request!
Can your quoted rate change?
Our approach to quoting can vary depending on our working relationship. For dedicated freight opportunities, we can offer quarterly quotes. Alternatively, we can also secure spot shipments on a case-by-case basis through the open market.
What requirements should I submit to avail your services?
To benefit from our services, we kindly request that each of our clients submit certain requirements. Specifically, we would appreciate receiving a credit application from you.
What are your payment options and policies?
We offer flexible payment options and adhere to specific policies to accommodate your needs. Our standard payment terms are Net 30, allowing you ample time to settle the invoice. You have the choice of making payment via check, ACH (Automated Clearing House), or Credit Card. While we accept all these payment methods, we highly recommend ACH as our preferred option. ACH payments provide a secure and efficient way to transfer funds directly from your bank account to ours, eliminating potential delays and simplifying the payment process. Rest assured, we prioritize convenience and aim to make your payment experience as seamless as possible.
Do I need the exact weight of my freight or can I estimate the weight?
An estimate is a suitable option as long as we can obtain the precise weight before booking or have access to a scale on-site. It is important to note that certain trucks have weight limitations, and it is essential for us to be mindful of these restrictions to ensure safe and efficient transportation.
What if my freight is too big for a shipment?
Rest assured, there are no limitations when it comes to the size of your shipment. We have a diverse fleet of specialized vehicles capable of handling shipments of any size. As long as we adhere to the regulations set forth by the Department of Transportation, we can efficiently transport your cargo without any constraints.
Can you arrange same-day or rush shipments?
Certainly! We are more than capable of arranging same-day or rush shipments to accommodate your urgent needs. Rest assured, we are committed to delivering exceptional service even under time-sensitive circumstances.
What goods do Iron Peak Solutions allow to be shipped?
Iron Peak Solutions has the capacity to coordinate the transportation of a wide range of goods. Our capabilities encompass almost any type of product, provided that it complies with all legal requirements for shipping. We prioritize the lawful transport of goods, ensuring full compliance with applicable regulations and restrictions.
How can I track my shipments?
Our tracking services are powered by Macropoint, recognized as one of the leading options in the industry. With Macropoint, we provide you with the ability to conveniently track your shipment’s location in real time. Moreover, Macropoint seamlessly integrates with our customer portal, ensuring that you always have access to up-to-date information regarding the whereabouts of your shipment.
What do I need to do after scheduling my pickup?
After scheduling your pickup, you can enjoy peace of mind and take the opportunity to focus on other tasks or simply relax. You can trust us to handle all the necessary logistics and ensure that your shipment is in capable hands. Should any updates or changes arise, we will promptly communicate with you to keep you informed every step of the way. So go ahead, sit back, relax, and leave the rest to us!